Help

How can I sign up?
You can sign up by clicking here. Or, if you come across a ringtone you want, just click "Get it" and enter your mobile number. You can choose whether to download only the ringtone you selected or sign up for a subscription. Then, you will receive a PIN via SMS and will be asked to enter it on the next page to confirm your purchase and have the ringtone sent to your phone.

Open a new text message on your phone and send the word PASSWORD to the number 63232. You will receive a text message containing your password.

How can I download Ringtones?
Log in (or sign up for the service), browse the site, choose the content you want:

1) Navigate the site and select a ringtone. Click on the play button to hear a preview before you download it.

2) Click on the "Get it" button. (If you are already a member, make sure to log in first!)

3) If you're already a member, just click "Continue" and the ringtone will be sent to your phone. If you're a new member, enter your phone number and follow the instructions to complete your purchase.

Does the content that I download expire?
No. All products that you download can be saved and do not expire.

How much does this cost? Do I need a credit card?
15 full-track MP3 downloads/month at only 67cents/each ($9.99) - transferable to ANY device, available to:
AT&T
Sprint
T-Mobile
SunCom
Alltel
Nextel
CellularOne
Cricket users pay $1.99/week for 3 downloads, Virgin users pay $2.49/week for 4 downloads.

Downloads also available in MOBILE format (Mp3 Ringtones) + access to the wallpapers and mobile games library* for the following carriers:
AT&T
Verizon Wireless (ringtones and wallpapers only)
Sprint
T-Mobile
SunCom
Cricket
CellularOne
Virgin Mobile

Text Alerts* fun text alerts* (120/month) (120/month) are also available to the following carriers:

AT&T
Verizon Wireless
Sprint
Cricket
CellularOne
Alltel
Nextel
Virgin Mobile (30 fun text/week)

By entering the unique PIN code we send in order to confirm your sign-up through our web site, you are agreeing to become a Subscriber (see our Subscription Agreement at http://terms.dada.net/us/subagreement). Message and Data Rates May Apply. Internet-enabled handsets are required.

Your wireless phone bill will reflect the charges for the content you downloaded, so credit cards are not required.

*Wallpapers, Mobile Games and Text Alert services are available at Dada.net.

Why haven't I received the content I selected yet?
Ringtones require a few seconds (or even a few minutes) before they arrive on your cell phone. It could also depend on your carrier's message server traffic, the coverage in your area, the signal, your Internet connection or other factors.

If you requested a ringtone and you still haven't received it after two hours, consider the following:

1) Is your cell phone equipped with text messaging? If you are not sure, contact your carrier.

2) Is the Internet connection configured correctly on your cell phone? For more information, contact your carrier.

3) Does your cell phone have a strong signal? Check to see if you are getting adequate reception.

4) Check if the WAP configuration has been actived. It should be set to "On" "Allow all" "Always" or "Receive all."

Here are some indications as to where to find these settings:
Nokia: Services > Settings > Service Inbox Settings > Messaging > Settings > Service Message
Motorola: Messages > Browser Messages > Menu Button > Browser Message Setup > Messages > Browser Messages > Browser Message Setup
LG: Internet > Push Messages > Receive
Samsung: Fun Box > WWW Services > Push Messages > Settings > Fun Box > WAP Browser
Sony-Ericsson: Messaging > WAP Push > Allow Push > WAP Services > Push Messages > Messaging > WAP Push

I can't find the message with the link. Where did it go?
Check on your phone in "inbound messages." Some carriers have more than one option for "inbound messages" and some models of phones use different names for "inbound messages." So, based on your model of phone or your carrier, in addition to "messages" you could find "internet messages," "inbound services," "funbox," "messages from the browser," or simply "inbound push." For all the necessary instructions, ask your carrier or check their website.

I received the message with the link. What do I have to do in order to download my content?
Click on the link when you get the message. A page will open where you will see the content that you chose. Click on the title of the content in order to download it.

Why can't I download when I click on the link?
Check with your carrier regarding your WAP settings. Your phone's WAP connection could be incorrectly configured.

I can't find the content I downloaded.
Did you save the content on your phone? For some models, it is necessary to save the ringtones or the images after the download. Check the "media" folders on your phone.

My cell phone model is not on the list. What can I do?
You can contact us at mobi.us@dada.net. Tell us the name of your carrier and the model of your phone that you didn't find on the list.

I changed my cell phone. Do I have to transfer all my downloaded content?
If you change your cell phone you will need to download all of your content again. Once downloaded, the content is saved directly on your phone and not on the SIM card. Click here to view a list of your downloads and have them resent to your phone.

My cell phone model is not on the list. What can I do?
You can contact us at help.us@dada.net. Tell us the name of your carrier and the model of your phone that you didn't find on the list.

On my list of downloads there is content that I never received. How did this happen?
If you requested the content, check your WAP Push Inbox and you should find a link to download it.

What are tokens for?
The credits are for downloading content. For standard content, 1 token corresponds to 1 download.

Can I listen to ringtones before I download them?
Yes. Go to our catalog and click on the play button in the corner of the image to preview a ringtone.

How do I cancel my subscription?
You can cancel the service via SMS by sending "QUIT" (no quotes) to 63232 or by requesting cancellation via e-mail help.us@dada.net.

The subscription was carried out by a minor. I want to block the phone number. What do I need to do?
All you have to do is send us an e-mail at help.us@dada.net and we will enter the number that you provide onto a blacklist.